The Shortlist | Senior Manager, Community & Engagement

  • San Francisco, California, United States
  • Full-Time
  • Hybrid
  • 100,000-120,000 USD / Year

Job Description:

ROLE
Senior Manager, Community & Engagement


LOCATION
San Francisco, CA
(Hybrid; team currently works in the office Tuesday–Thursday)


COMPENSATION
$100K – $120K + Annual Performance-Based Bonus


BENEFITS & PERKS

  • Comprehensive medical, dental, and vision insurance

  • Retirement plan with employer contribution

  • Generous paid time off and holidays


WHAT WE'RE LOOKING FOR

A Mission-driven nonprofit strengthening the venture capital ecosystem is seeking a Senior Manager, Community & Engagement to strengthen how it engages, supports, and convenes its growing community of emerging fund managers, investors, mentors, speakers, alumni, LPs, sponsors, donors, and ecosystem partners.

This role will own community engagement, stakeholder experience, and event execution across the organization's programs and convenings. The ideal candidate is a highly organized, relationship-driven operator who enjoys creating thoughtful experiences, managing details, building repeatable systems, and ensuring community members feel informed, valued, and connected to the mission.

This is a highly cross-functional role that works closely with Programs, Marketing & Communications, Data & Operations, and the Executive Director to deliver strong stakeholder experiences across the venture ecosystem.


WHAT YOU'LL DO

  • Serve as a key relationship and experience manager for community members, including participants, alumni, volunteers, mentors, speakers, LPs, GPs, sponsors, donors, and partners

  • Manage engagement workflows, follow-ups, and stakeholder touchpoints before, during, and after programs and events

  • Ensure community members receive timely, thoughtful, and polished communication

  • Identify opportunities to deepen alumni, volunteer, mentor, sponsor, and partner engagement

  • Plan and execute high-quality in-person and virtual convenings, including office hours, leadership dinners, receptions, roundtables, partner events, and sponsor activations

  • Manage event timelines, invitations, RSVPs, run-of-show documents, vendors, venues, AV, materials, and on-site execution

  • Coordinate speakers, mentors, sponsors, partners, and other external stakeholders

  • Partner with Programs and Marketing & Communications on event promotion, audience targeting, participant experience, and post-event storytelling

  • Collect feedback and identify improvements for future events and convenings

  • Create and maintain event playbooks, templates, checklists, timelines, and communication workflows

  • Improve how the organization tracks stakeholder engagement, event participation, and relationship history

  • Support sponsor fulfillment and partner touchpoints connected to events and community engagement

WHAT YOU BRING

  • 3+ years of relevant professional experience

  • Experience in community engagement, events, programs, stakeholder engagement, partnerships, nonprofit operations, venture capital, startups, professional services, or related fields

  • Demonstrated experience planning and executing high-quality events or convenings

  • Experience managing external stakeholders, speakers, partners, sponsors, donors, or community members

  • Strong project management skills and comfort managing multiple timelines and stakeholders

  • Excellent event planning and logistics management skills

  • High emotional intelligence and confidence interacting with senior external stakeholders

  • Strong written and verbal communication skills

  • Highly detail-oriented, responsive, and reliable

  • Relationship-oriented, with genuine interest in building community

  • Strong judgment and ability to anticipate needs, risks, and stakeholder expectations

  • Comfortable working independently in a small, fast-moving, mission-driven organization

NICE TO HAVE

  • Experience creating systems, templates, playbooks, or repeatable workflows

  • Familiarity with tools such as Salesforce, Mailchimp, Luma, Zoom, Canva, and project management tools

  • Familiarity with venture capital or a strong interest in the VC ecosystem


WHAT HAPPENS NEXT

This role is being promoted in partnership with The VC Shortlist. All applications are reviewed and shared directly with the client. If there is mutual interest in exploring next steps, the client will reach out to schedule an initial conversation.